CAN I GET MY IMAGES ADOBE RGB IS ALSO SENDING TO? Yes, you can. But please note that we need to convert the data for printing in sRGB, because most providers can produce only with sRGB data. If you want to make sure that with your image datas nothing is changed, you should perform this conversion by yourself.
CAN I ALSO SEND A DIFFERENT FILE FORMAT? Please deliver image data in JPEG format, once you do not have individual files otherwise available, please get in touch with us.
HAVE THE IMAGE DATA BE CONSECUTIVELY NUMBERED? The image data must not be continuous numbered, but should be supplied in the order that they later should appear in the album. It is usually so that the automatic numbering system of the camera must not be modified. If you photograph with two different cameras, you should make sure that the images are arranged in the correct sequence.
WHAT IS THE BEST WAY TO SEND YOU MY DATAS? Your can transfer the image data with the medium that you like most. Either via a download link (wetransfer, dropbox or your own homepage) or via usb-stick or dvd.
WHAT IS IF MY IMAGES ARE SIZED MUCH DIFFERENT? If your images have different sizes, please inform us. If necessary, it makes sense that we perform a data check, in which we look how big the individual images are placeable. We calculate this data check according to the image number, 0.30 Euro per image. Otherwise you can write us the print size at 300 dpi behind the file name (for example DSC_9356_20x30).
HOW ARE THE ALBUMS AND PRODUCTS CALCULATED, WHICH I YOU DO ORDER? Professionals pay us only the respective purchase prices of the manufacturer plus design and shipping (10 euro for albums, 20 euro for sets, Germany). All prices are net, on designs and albums 19 % VAT.
HOW LONG DO I WAIT FOR A DESIGN? We generally require 3-4 working days for a complete design. In high periods (summer and Christmas season), it will take even 5-6 days. If it is even urgent, please give us a notice.
DO I GET A PREVIEW BEFORE PRINTING AND HOW IS IT, IF MY CUSTOMER HAS CHANGES? Of the created design, you get sent a PDF preview, this preview contains no logo, so you can send it to your customers how it is. Changes and corrections are included in the page-price of each design.